The Zonar Coach™ Mobile App now supports a dedicated installer mode. In order to enable installer support, Zonar Coach™ Mobile App users must have installer permissions enabled.
- Logging In
- Home Screen
- How to Install a Camera
- Differences for Users with Installer and Driver Permissions
To log into the Zonar Coach™ Mobile App Installer mode, enter a valid Ground Traffic Control user email and password.
Users with access to multiple GTC accounts will be asked to select a profile before continuing.
After logging in the user will access the Home screen.
- Install Camera: Starts the process to assign Zonar Coach cameras to vehicle profiles.
- My Install History: Lists prior camera installations performed by the user.
- Asset + Camera List: Lists active vehicle profiles in the user's account along with any assigned camera IMEIs.
- How to Install Coach: Links to support documentation for Zonar Coach.
- Home: Toggles to Home screen. Icon will be colored blue when active.
- My History: Toggles to the My Install History screen. Icon will be colored blue when active.
- Assets: Toggles to the Asset + Camera List screen. Icon will be colored blue when active.
Your account: Provides tools and information sources for users:
- Check camera alignment allows installers to review the camera alignments of local powered on and network connected cameras.
- Help and support will link users to Zonar Coach customer support documentation and guides.
- Open source licenses lists what license support is used by Zonar Coach.
How to Install a Camera
Find the Camera
From the Home Screen select INSTALL CAMERA.
Tap the Camera IMEI field and use the keypad to enter the last four digits of camera's IMEI.
Camera must be powered on and have a network connection in order to be found.
Once an IMEI match has been identified, a green checkmark will appear in the Camera IMEI field.
Select Done on the keypad and Coach will check if the camera has network connectivity.
When found, a green checkmark and Camera powered will populate under the Connectivity Info field.
Select the Asset
Tap the Asset ID or VIN field.
Use the keypad to enter either the Asset ID or VIN of the vehicle the camera was installed in.
The Asset ID or VIN must be entered starting with the first character. For example, entering the last 4 digits of the VIN will not work.
Select the asset profile when it populates under the Asset ID or VIN search bar.
The selection will populate VIN, Make and Model information associated with the asset's profile and the full camera IMEI will appear in the Camera Information field.
Select Pair camera to vehicle to start the pairing process.
A green PAIRING SUCCESSFUL sign will appear when the camera has been assigned to the asset.
Verify the Camera Alignment
Select Check alignment to open a live feed of the camera.
See the DashCam Installation Guide for guidance on how to verify the camera angle.
Select Next to confirm the camera angle.
Review the Installation Summary
The camera has now been assigned to the asset profile. Before concluding the camera installation process review the information presented on the Installation summary page.
If the camera, asset, and alignment information is correct scroll to the bottom of the menu and select Return to home.
The camera is now assigned to the asset.
How to Unpair a Camera from an Asset
The Installation Summary screen also allows users to unpair cameras from assets.
To access an asset's Installation Summary, from the Home screen select Asset + Camera List or tap the Assets icon to open the Asset list.
Asset tiles will populate in alphabetical order. Tap the Filters icon to sort the display or select the Asset ID or VIN search bar to manually enter the asset information.
Newly created asset profiles may need to be synced to the Zonar Coach Mobile app in order to appear. To trigger a sync, swipe down in the Asset + Camera List menu until the Refresh icon appears, release and then wait for the application to load the updated asset list.
Select an asset profile to open the vehicle's Installation Summary.
If the user installed the camera the Installation Summary can also be found by opening My Install History or tapping the My History icon.
Scroll to the bottom of the Installation Summary and select Unpair camera.
Select Confirm to finish unpairing the camera.
Differences for Users with Installer and Driver Permissions
If a user has both Driver and Installer permissions their experience will slightly differ from the standard installer role.
Log In Differences
After logging in users will be met with a prompt asking which role they would like to use.
If the user is installing or unpairing Coach DashCams, select Install Camera.
Your Account Differences
Users with Driver and Installer permissions enabled can toggle between the roles in the Your Account menu.