Use this form if you need to:
- Shut off some of your devices
- Cancel your account
Device Deactivation
To assist with deactivating devices, we need to know two things about each device:
- The type of device: For example, V4, tablet, or ZTrak.
- The Serial Number (S/N): This may be either the GPS ID on a telematics control unit such as the V4, or the IMEI on a tablet. (See How to Find an IMEI for help with this)
For example:
- V4 - 30017830
- TA2 - 353562090420277
The deactivation form offers two ways to enter this information:
- If you have only a few units, you can enter them in the Device Information field.
- If you have several units you need to deactivate, you can enter them in a spreadsheet and attach the file to the form under Devices. You can download a template spreadsheet for use, but any file format will work as long as we have the requested information.
Cancellation of Service
To cancel your account, fill out and submit the form as requested. A Zonar representative will be in touch with you for next steps.