- Introduction
- Setup
- Scoring
- Fleet Performance at a Glance
- Incident Response Center
- Asset View
- Trip Summary
- Distracted Drivers
- DVR Video
- Flagged Incidents
- Fleet Trends
- Driver Snapshot
- Settings Page
- Troubleshooting
- Zonar Coach Terms of Service
Introduction
The Zonar Coach dashboard allows administrators, trainers, and dispatchers to view and evaluate recorded trips taken by drivers. Driving behavior for each driver is presented in an at-a-glance view to provide a simple comparison dashboard. Video or images of incidents that occurred during a trip are viewed from a driver and trip list, and indicated on a map. This information can be used to reinforce expected driver behavior.
To access the Zonar Coach dashboard in Ground Traffic Control, select Reports, then click Zonar Coach in the Custom Reports section. The Zonar Coach portal opens outside of Ground Traffic Control (https://www.zonarcoach.com).
Setup
Associating Cameras with Vehicles
Each camera is identified by an IMEI number (found on the back of the camera). The IMEIs are entered into the Zonar Coach system by the Zonar Implementations team. A camera is "linked" to a vehicle when the IMEI is associated with the vehicle Asset number.
A driver or installer associates the camera with a vehicle in the Zonar Coach™ Mobile app on their phone.
Before associating a camera with a vehicle the driver or installer must sign into the Zonar Coach™ Mobile app.
Steps for associating a camera with a vehicle.
Setting Up Drivers in Ground Traffic Control
Drivers associate themselves to an asset in the Zonar Coach app on their phone. To make that possible, the driver must be added as a Driver and a User in Ground Traffic Control.
Steps for adding a Driver in Ground Traffic Control.
Steps for adding a User in Ground Traffic Control.
When adding a driver as a User in Ground Traffic Control, you will need to:
- Generate a User profile for the driver
- In the Manage>Users screen select settings under the PERMISSIONS column for the driver's user profile.
- Enable the "coachdriver" permission and select Update User at the bottom of the menu.
- To grant installer privileges enable the "coachinstaller" permission and select Update User at the bottom of the menu.
- Open Manage Drivers (Manage>Drivers>Drivers) and select Add
to open the Add New Driver menu.
- Create the driver profile. The required fields for Zonar Coach™ Mobile compatibility are:
- CDL Number
- CDL State/Province
- Zonar Tag Number
- Email (must match the email in the driver's Ground Traffic Control user profile)
Scoring
The Weighted Score is a calculation of the number of incidents per the distance traveled, and then converted into a percentage score. The higher the score, the better the driving quality of that trip. This score is determined on the individual driver’s results.
The Zonar Coach driver score is calculated over the requested period of time, set by the page filter. The calculation is designed so that it ranks the drivers based on the riskiness of the driving behavior. The calculation does this by looking at the distance and duration of the trips taken during a period, the number of incidents, the type of incidents, and the relative risk level attributed to each incident type
Fleet Performance at a Glance
When opened, the Zonar Coach portal defaults to the Fleet Summary page. An administrator or dispatcher can view trips taken by Coach-enabled vehicles during a set period of time. They can also search for a specific trip by driver or date, and review driving incidents disputed by drivers.
Summary Filter
The information on the Fleet Summary page can be filtered by date, drivers, and duty type. You can search by individual drivers. The filters are located at the top of all pages in the Coach dashboard.
Asset or Driver Name
Enter the name of an asset or a driver in the Asset or Driver field to search for an individual within the date range specified.
Date
Select date ranges between today and the last six months. Click Apply to change the filter.
Driver Scores
Select a group of drivers within a range of driving scores, or all drivers. Click Apply to change the filter.
Duty Type
Select a group of drivers and events based on the duty type of the vehicles (Light, Medium, Heavy, or All duty types). Click Apply to change the filter.
Current Score
The Current Score tile displays the current overall fleet score for the selected date range. It is an average of all driver scores. The gain or loss in points over that time period is indicated below the score.
Click View Details to open the Fleet Trends page.
Top Incidents
The Top Incidents tile ranks the recorded violations during the selected time period in order of most to least.
Click View Details to open the Fleet Trends page.
Fleet Overview
The Fleet Overview tile displays trip statistics for Coach-enabled vehicles in the fleet during the selected time period. The goal when coaching drivers is to reduce the number of incidents per trips, distance, and time.
Driver Score Distribution
The Driver Score Distribution tile is a visual aid to quickly view which range of scores your drivers are achieving. The numbers along the bottom of the graph are the range of scores (in increments of 2). The bars rising up from the graph are the number of drivers scoring in a range.
Hover over a bar to view the number of drivers achieving a specific score.
Click View Details to open the Fleet Trends page.
Driver Scorecards
The Driver Scorecards tiles are summaries of individual drivers arranged in a slideshow gallery format. Click the left and right arrows to move through the collection of tiles.
Scorecards can be arranged in order of Low-High Score, High-Low Score, or alphabetically.
Each driver scorecard includes:
- Driver name
- Current overall score with a radial bar chart to show the proportion of incident types that occurred
- A list of the incidents and the number of times the incidents occurred
- A line graph to show the trend of the driver's score
- An indication of overall change in score during the period selected
Click View Details on a driver scorecard to go to the Driver Snapshot page for that driver.
Table View
Click Table View to produce a summary of driver score information for the selected time period in list format.
Each driver name, average score, and rank are displayed. The change in their score during the time range selected, and the top driving incident for the driver are also displayed.
The list can be sorted by each column for a preferred view.
Click on a Driver Name to go to the Driver Snapshot page for that driver.
Trips Recap
The Trips Recap tiles are summaries of individual trips arranged in a slideshow gallery format. Click the left and right arrows to move through the collection of tiles.
Trip tiles can be arranged in order of Most Recent or Least Recent.
Each trip recap tile includes:
- A map with the trip path and incidents marked where they occurred on the path
- Driver name and name of the trip (morning, afternoon, evening, night)
- Incident total
- Most frequently occurring incident on the trip
- Start Date/Time of the trip (in the time zone of the vehicle)
- Duration of the trip
- Distance of the trip
Click View Details to go to the Trip Summary page.
Table View
Click Table View to produce a summary of trips information (Trips Driven By Fleet) for the selected time period in list format.
Each trip lists driver name, number of incidents, start location (city), date and time, duration and distance of the trip, and the vehicle used during the trip. The list can be sorted by any column except Start Location for a preferred view.
Click on an individual trip to view the Trip Summary page for that trip.
Incident Response Center
The Incident Response Center page is the place to review saved incident videos, send comments to drivers, and respond to disputed incidents.
Incident Response Center Filter
The filter on the Incident Response Center page allows you to jump to a specific driver scorecard. The information on the scorecard can be filtered by date, drivers, and duty type. The filters are located at the top of all pages in the Coach dashboard.
Asset or Driver Name
Enter the name of an asset or driver in the Asset or Driver field to search for an individual within the date range specified.
Date
Select date ranges between today and the last six months. Click Apply to change the filter.
Driver Scores
Select a group of drivers within a range of driving scores, or all drivers. Click Apply to change the filter.
Duty Type
Select a group of drivers and events based on the duty type of the vehicles (Light, Medium, Heavy, or All duty types). Click Apply to change the filter.
Saved Incidents
This section includes all incidents that have been saved or commented on by an administrator in the Trip Summary section.
Click the DATE + TIME column heading to sort the list of saved incidents from most to least recent.
Select an incident in the Save Incidents list to replay videos or check for new comments. If a driver or another Coach dashboard user adds a comment, the comment icon turns blue.
Click the Comment button to add text for the driver to read. The driver receives a notification on their Coach Driver app. Drivers can respond to your comments. When comments are added to an incident, the icon changes to
. Commenting automatically saves the video.
Click the Save Incident button to add/remove the video to the list of incident videos to review or comment on later.
Click View trip to review the entire trip that contains the selected incident.
Click the Mark as safe button if an incident has been determined to be safe. Clicking this button removes the video from the Saved Incidents section.
Disputed Incidents
When an incident is reported by the Coach system, the driver can challenge the incident from their tablet. This section displays all the incidents challenged by drivers during the date range selected.
Click the DATE + TIME column heading to sort the list of saved incidents from most to least recent.
Each incident lists the date and time of the incident, the incident category, and the driver name. A photo or video of the incident can be reviewed by selecting the incident. The image for that incident is displayed next to the incident list.
Click View trip to review the entire trip that contains the selected incident.
Upon review, the challenge of the incident can be either accepted or rejected
. Accepting that the challenge is correct removes the penalty from the driver score. Rejecting the challenge applies the penalty to the driver score.
Asset View
Asset View lets users view incidents and trips based on the Asset Number, Driver, and Incident Type.
-
- Filters: Use these to narrow your search:
- Date Range: The default date range is seven days. The Date Range can be adjusted to set periods of time or a custom date range as long as the incidents were recorded within the last 180 days.
- Assets: Allows users to search for and adjust results based on the Asset Number.
- Drivers: Allows users to search for and adjust results based on the Driver.
- Incident Types: Allows users to search for and adjust results based on the Incident Type.
- Filters: Use these to narrow your search:
- Results: All displayed incidents are listed with the following categories:
- Incident: The type of event that was recorded.
- Asset Number: The vehicle that recorded the event. Selecting the hyperlinked Asset Number will take you to the vehicle's Asset Snapshot screen with the date range prefilled based on your Date Range filter.
- Driver: The driver logged into vehicle when the incident was recorded. Selecting the hyperlinked Driver name will take you to their Driver Snapshot with the date range prefilled based on your Date Range filter.
- Date / Time: When the incident was recorded.
- Address: Where the incident was recorded.
- Actions: Each reported incident allows for the following actions:
- Comment: Select the Comment button
to add text for the driver to read. This feature is identical to the comment option found in the Incident Response Center.
- Save Incident: Select the Save Incident button
to have the event appear in the Saved Incidents menu of the Incident Response Center. The icon will fill
when it has successfully saved the incident. Select the icon again and choose Confirm to remove the incident from the Saved Incidents menu.
- View trip: Select the View trip button to review the Trip Summary that the incident was recorded on.
- Mark as Safe: Select the carrot to expand the reported Incident to reveal a recording of the incident. Selecting Mark as Safe will remove the incident from the record.
- Comment: Select the Comment button
Trip Summary
The Trip Summary page displays details of the trip, a list of incidents, and a large map with the path and incidents indicated.
The Trip Summary section lists the Start and Stop location of the trip, the date, time, and duration of the trip, the total distance of the trip, and the total of incidents that occurred during the trip.
The Incident List section displays incidents that occurred during the trip. The incident type is listed with the time of the incident and the location (city) in which the incident occurred. The list can be sorted by Time of incident occurrence during the trip (chronologically), or sorted by category of incident.
| Icon | Description |
| |
An incident has occurred but is marked as Safe. Incident type indicated by color. |
| An incident has occurred and can be reviewed. Incident type indicated by color. | |
| The driver has flagged this incident to challenge. |
| Color | Event | |
| Teal | Speeding | |
| Green | Accelerating | |
| Orange | Braking | |
| Purple | Cornering | |
| Pink | Lane Drift | |
| Red | Rolling Stop | |
| Brown | Tailgating | |
| Plum | Distracted Driver |
Incident Video
Each trip is mapped with any events along a path. Each “pin” marker indicates one recorded event and is color coded for each event type. The user can zoom in or out of sections of the map by clicking the + or – buttons in the corner of the map and dragging the map with the cursor.
Click on a pin or from the Incident List to view the video of the event, the event type, and the time of the incident.
Speeding incident videos have an additional tab labeled "Posted Speed". Click that tab to view a static photo of the speed limit sign along that section of the trip.
Click the Comment button above the video to add text for the driver to read. The driver receives a notification on their Coach Driver app. Drivers can respond to your comments. Commenting automatically saves the video.
Click the Save Incident button above the video to add the video to the list of incident videos to review or comment on later.
Distracted Drivers
A distracted driver poses a risk for causing an accident. The driver-facing camera monitors the driver's head position while in motion for a preset amount of time to determine if they are paying attention to the road. The head positions that the camera looks for are facing left, facing right, facing down, or facing up. Those positions typically indicate rubber-necking or that a driver is looking at a phone.
The duration of the driver's head-position change, the vehicle speed, and whether there is a vehicle in front of the driver are factors in triggering a distracted driving event. Because there is less time to react at high speed, distraction events are triggered sooner when driving faster.
| Time to Trigger a Distracted Driver Event | ||
| Head position | Low Vehicle Speed | High Vehicle Speed |
| Down | 5 sec | 3 sec |
| Left/Right | 10 sec | 6 sec |
If the driver is wearing a mask or sunglasses, the driver-facing camera will still be able to detect head position properly.
If the driver is negotiating a steep curve (for example, a cloverleaf junction), a false positives is possible.
DVR Video
The DVR feature of Coach records the entire trip taken by a driver. You can request a clip of one minute to five minutes in duration from any time during the trip, whether or not there is an incident during the requested clip. Videos and photos are stored for 6 months.
DVR clips will not be sent unless the DashCam is powered on.
To request a DVR video clip:
- Navigate to the Trip Summary page for the trip.
- Select "Capture DVR".
- In the dialog box, select the starting point on the timeline. Starting points can be determined by either entering the desired time or by dragging the slider on the Preview line.
- Click the Duration box to adjust the length of the DVR clip. Clip durations range in length from 1 minute to 5 minutes.
Currently DVR clips longer than 1 minute in duration will generate multiple 1 minute DVR clips in accordance to the length selected.
- Click Capture. The request is sent and noted in the DVR section beneath the Incident List.
- While a DVR clip is generating an Upload Pending message will display when the DVR event is selected.
Flagged Incidents
Flagged Incidents Notification
When a driver disputes an incident, a flagged incident notification is displayed in the top bar of the dashboard.
Click on the flag icon to open the Flagged Incidents page.
The Flagged Incidents page displays all disputed incidents waiting for review. Each disputed incident is presented on a large card that displays:
- The incident type
- A video of the incident for review
- A small map of the trip path
- Trip information (including start/stop location, number of incidents during the trip, and duration of the trip)
- Driver name
The driver name is initially hidden to prevent bias. Click Show driver to view the driver name.
Upon review, the challenge of the incident can be either accepted or rejected.
Click Mark as Safe to accept the driver's challenge. Click Reject Flag to reject the driver's challenge. Accepting that the challenge is correct removes the penalty from the driver score. Rejecting the challenge applies the penalty to the driver score.
Fleet Trends
The Fleet Trends page provides you with the overall picture of the driving performance of all drivers in the fleet. There are two graphs on this page: Average Score Over Time and Incidents Over Time.
Average Score Over Time - Shows the average driver score of all individual drivers in the fleet over the period of time selected. This graph illustrates whether your drivers have improved (or not) and provide data to pursue more coaching or training for your drivers.
Incidents Over Time - Shows the types and numbers of incidents produced by drivers in the fleet over the period of time selected. Information from this graph tells you which areas of driver behavior to focus on in training or coaching.
Driver Snapshot
The Driver Snapshot page is a summary dashboard for an individual driver over the selected time period. It provides all recorded statistics for the driver and compares the driver's performance against average fleet performance. This snapshot can be used during coaching or training sessions with the driver.
The Driver Scorecard tile displays the driver's score, rank, and a line graph showing change in score during the selected period of time.
The Driver Overview tile displays trip statistics for the driver during the selected time period. The goal when coaching drivers is to reduce the number of incidents per trips, distance, and time.
The Total Incidents tile displays the total number of incidents with a radial bar chart to show the proportion of incident types that occurred during the selected period of time. A broken out list of incidents is also displayed.
The Trips Driven by section displays trip cards that are summaries of individual trips arranged in a slideshow gallery format. Click the left and right arrows to move through the collection of tiles.
Trip tiles can be arranged in order of Most Recent or Least Recent.
Each trip card includes:
- A map with the trip path and incidents marked where they occurred on the path
- Name of the trip (morning, afternoon, evening, night)
- Incident total
- Most frequently occurring incident on the trip
- Start Date/Time of the trip (in the time zone of the vehicle)
- Duration of the trip
- Distance of the trip
Click View Details to go to the Trip Summary page.
The Performance Trends section provides you with the overall picture of driver performance. There are two graphs in this section: Driver Score Over Time and Incidents Over Time.
Driver Score Over Time - Shows the score of the driver over the period of time selected. This graph illustrates whether your driver has improved (or not) and provides data to pursue more coaching or training for your driver.
Incidents Over Time - Shows the types and numbers of incidents produced by the driver over the period of time selected. Information from this graph tells you which areas of driver behavior to focus on in training or coaching.
Settings Page
The Settings page allows an administrator or dispatcher to assign duty type to a driver or the fleet. The sensitivities and “weight” of event scoring is also set on this page.
To access the Settings page in Zonar Coach, click Settings from the pull-down menu under the account number.
On this page you can set thresholds for vehicle type (Light, Medium, or Heavy Duty) and assign duty types to vehicles.
Features and Thresholds
|
Feature |
Low |
Medium |
High |
Notes |
|
Accelerating |
4.5MPH/S* |
6 |
8 |
|
|
Braking |
4.5MPH/S* |
6 |
8 |
|
|
Cornering |
4.5MPH/s |
6 |
8 |
|
|
Lane Drift |
|
|
|
|
|
Speeding |
5MPH over |
10 |
15 |
|
|
Maximum Speed |
|
|
|
|
|
Tailgating |
|
|
|
|
|
Stop Sign |
|
|
|
|
|
Driver Distraction |
|
*Miles Per Hour Per Second
Asset Configuration
Dispatchers can disconnect Camera IMEIs, set a vehicle's duty type (Light, Medium, or Heavy) and set the volume of the audible feedback in the Asset Configuration section.
Disconnecting a Camera IMEI
To disconnect a camera IMEI click on the link icon next to the vehicle's assigned Camera IMEI.
Select Disconnect to have the Camera IMEI unassigned.
Duty Type Setting
To assign a duty type for an asset, select Light, Medium, or Heavy from the drop-down menu next to the asset number.
Feedback Volume
Each asset may be assigned one of three volume settings.
| On | Alert volume is controlled by the driver using the tablet volume control buttons. |
| Muted | All audible Coach notifications are turned off. Any other notification sounds on the tablet are controlled by the driver. |
| Max | All audible Coach notifications are turned on and set at maximum device volume. Driver cannot adjust the volume of Coach notifications when this setting is selected. |
Troubleshooting
Events
Events that are indicated on the driver’s tablet can be challenged by the driver. A driver should challenge the event when they believe there were extenuating circumstances to driving conditions and environment.
If the driver is indeed without fault, but the events re-occur in the application, follow the troubleshooting table below.
|
Issue |
Possible Causes |
Resolution |
|
Driver credentials not allowing the driver to access the Zonar Coach app. |
Driver is not set up with entityAPI. |
Contact Customer Care to set up driver. |
|
Assets not loading into the Zonar Coach app. |
Asset is not set with an entityAPI ID. |
Contact Customer Care to set up driver. |
|
Incorrect speed incident reported by application. |
The speed threshold is set lower than expected. Image sensor is not functioning. |
Adjust the speed threshold on the Settings page of the Coach portal. |
|
Application incorrectly identifies signs. |
Camera view is obscured. Image sensor is not functioning. |
Clean the lens with a soft, lint-free cloth. Make sure the windshield is clean and free of grime and water droplets. If issue continues, contact Customer Care. |
|
Application identifies lane drift incidents when there was no lane drift. |
Camera is incorrectly mounted. Image sensor is not functioning. |
Make sure camera is mounted horizontally in a high position on the top center portion of the windshield. If issue continues, contact Customer Care. |
|
Too many Hard Braking, Hard Acceleration, or Hard Cornering incidents reported by application |
Inertial sensor in the camera is not functioning. |
Contact Customer Care. |
Video/Camera Issues
|
Issue |
Possible Causes |
Resolution |
|
Camera is not turning on. |
No power to camera. |
Check that the power cable is plugged into the camera and into the electrical box or cigarette lighter port. Turn OFF the ignition or unplug the USB adapter. Wait for a minimum of 120 seconds. Turn the ignition back ON/insert the USB adapter in the cigarette lighter port. Wait for a minimum of 120 seconds. Check if the blue LED is lit. Check power cable for kinks or breaks. |
|
Camera is not connecting with the tablet. Trip tile indicates "Camera Not Connected" |
WiFi connection between tablet and camera is disrupted. |
|
|
Another camera appears on my tablet. |
Camera is in close proximity to another WiFi-enabled camera. |
Occasionally, if there are two WiFi-enabled cameras in proximity of each other, it is possible for the tablet in one vehicle to receive the signal from a camera in another vehicle. This may happen if two vehicles with Zonar Coach are parked next to each other in a yard. Restart the Coach app on the tablet to re-connect with the proper camera. |
|
I requested a New Incident Video (DVR video) and it was not available.
|
The video for that trip may not be on the tablet. |
The recommended storage for the tablet is 16GB. When available storage has been depleted, the oldest video is deleted to make room for the most recent video. |
| The tablet is not connected to the network. |
The tablet must be turned on and connected to WiFi or a cellular network to retrieve the video from the tablet. |
|
Image Status |
Visual Example |
Possible Causes |
Resolution |
| Clear view when well lit | N/A | N/A | |
| Blurry | Film on the lens. Film or water droplets on the windshield. Lens in the camera might have moved. |
Clean the lens with a soft, lint-free cloth. Make sure the windshield is clean and free of grime and water droplets. If lens has moved, contact Customer Care. |
|
| Dark | Lens or windshield is covered with a film. Image sensor is not functioning. |
Clean or remove film from camera or windshield. If image is still dark, contact Customer Care. |
|
| Occluded | An object is in front of the camera, blocking the view. | Clear any objects from the field of view of the camera. Clean the lens with a soft, lint-free cloth. |
|
| Image Status | Visual Example | Possible Causes | Resolution |
| Inverted | The camera is mounted upside down. |
|
|
| Not horizontal | Incorrect mounting. | Re-mount the camera to make it horizontal and parallel to the ground. | |
| Too much vehicle in frame | Lens is pointing downward or is mounted to low on the windshield. | Make sure the camera is mounted on a high point on the windshield. Adjust the camera forward. |
|
| Corrupted video | Image sensor is not functioning. | Contact Customer Care. |
Zonar Coach Terms of Service
THESE TERMS OF SERVICE GOVERN YOUR USE OF ZONAR COACH. ZONAR COACH IS A PRIVATE LABEL APPLICATION OFFERED AND MAINTAINED BY A THIRD PARTY (LICENSOR). LICENSOR HOSTS ALL ZONAR COACH RELATED DATA. READ THESE CUSTOMER TERMS OF SERVICE CAREFULLY
These terms are important, and we cannot provide these services unless you agree to them. By using the Zonar Coach service, you are agreeing to these Terms of Service, as they may be updated from time to time. We reserve the right to periodically update these Terms of Service.
DO NOT ATTEMPT TO USE ANY MOBILE DEVICE WHILE DRIVING.
Disclaimers.
Zonar Coach and the Zonar Coach app are being provided by Zonar under a license agreement with Licensor. Licensor is providing Zonar Coach and the Zonar Coach app based upon the conditions expressed herein. The Zonar Coach app is only meant to aid and augment the drivers (End User's) own skill and attention when driving on the road. The Zonar Coach apps primary function is to alert the End Users to certain driving events and behaviors, including but not limited to possible forward collision, lane departure and drift, posted speed limit violations, stop sign violations, hard braking, excessive acceleration, and excessive cornering. The Zonar Coach app does not replace the End Users obligation to be attentive to the surrounding environmental and traffic conditions or to drive in a legal and responsible manner without any distraction of any sort. End Users should not rely on the Zonar Coach apps warnings as a substitute for their own judgment and attention.
Certain features may not work (or have their performance significantly degraded) in situations such as: (a) where visibility is challenging due to prevailing light and weather conditions; (b) lanes not being clearly marked or visible; (c) when the vehicle is following a vehicle other than cars/buses/trucks; (d) when the camera's field of view is occluded by anything (e.g. dust on windscreen); (e) degradation of Wi-Fi connection between camera and mobile device due to external interference; (f) changes in camera orientation post-installation; g) glare from vehicles going in the opposite direction at night; h) direct glare from the sun that can underexpose the camera; i) excessive vibration of the vehicle.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE AGREEMENT, UNDER NO CIRCUMSTANCES WILL ZONAR OR THE LICENSOR BE RESPONSIBLE FOR ANY KIND OF DAMAGES OR LIABILITIES THAT ARISE ON ACCOUNT OF END USERS UTILIZATION OF ZONAR COACH OR THE ZONAR COACH APP.
Data Policy.
The Licensor collects, processes, and stores data from vehicles on which Zonar Hardware is installed. This data includes End User Data, General Environment Data, and Processed Data. Customer grants to the Licensor a limited right to access, copy, store, transmit, and use End User Data for the purpose of providing Zonar Coach services. Customer grants to the Licensor a worldwide, exclusive, fully paid, transferable license to use, disclose, repurpose, transmit, and manipulate the General Environment Data and Processed Data generated by or related to Customers use of Zonar Coach; provided, however, that any Processed Data has been aggregated and anonymized to the extent that it is not identifiable to a specific customer, vehicle, or individual.
For purposes of this Agreement, End User Data is defined as data sourced from Customer vehicles or drivers or that otherwise concerns Customer, a vehicle, or a driver, whether or not such data is stored and/or transmitted to or through any Hardware or software resident in a Customer Vehicle; provided, however, that such data is not General Environment Data. General Environment Data is data that is associated with the existence of things in the environment and captured, recorded, or perceived by any Hardware containing the Licensors intellectual property (including, but not limited to, speed limit signs, road conditions), but expressly excludes any data or information concerning driver or vehicle behavior, action or reaction, or any data that may identify a specific driver, vehicle, fleet, End User, or Customer. Processed Data shall include any reports, analytics, videos, scorecards, and other data generated by the Licensors intellectual property in the provision of Zonar Coach under this Agreement.