The Zonar Coach dashboard allows administrators, trainers, and dispatchers to view and evaluate recorded trips taken by drivers. Driving behavior for each driver is presented in an at-a-glance view to provide a simple comparison dashboard. Video or images of incidents that occurred during a trip are viewed from a driver and trip list, and indicated on a map. This information can be used to reinforce expected driver behavior.
Getting Started
Setup
Associating Cameras with Vehicles
Each camera is identified by an IMEI number (found on the back of the camera). The IMEIs are entered into the Zonar Coach system by the Zonar Implementations team. A camera is "linked" to a vehicle when the IMEI is associated with the vehicle Asset number.
A driver or installer associates the camera with a vehicle in the RideView Companion app on their phone. The driver profile must first be created in the desktop application.
Before associating a camera with a vehicle an installer must sign into the Zonar Coach Installer app.
Steps for associating a camera with a vehicle.
Coaching Drivers
Regularly reviewing safety and driving events with drivers ensures that driving behavior falls in line with your fleet safety standards. There are multiple methods to collect and organize driving events to discuss with drivers.
Coaching Workflow
Configure automatic event thresholds on the Coaching Configurations page that will create Coaching sessions for each driver that cross those thresholds. A list of coaching sessions organized by driver is posted on the Coaching page.
See Coaching Configurations to set up Coaching Thresholds.
Safety Event Review
Determine opportunities to coach your drivers by reviewing individual trip details cards on the Safety Events page. Review events that have been recorded and click Select for Coaching. That event is tagged as a Coachable event and then listed in the Coaching Panel on the Drivers page.
See Select for Coaching in Safety Events to tag events as coachable.
See Coaching Panel in Drivers to review events tagged as coachable.
Challenges
When using the RideView Companion app, drivers can review recorded safety event videos and challenge them in the app. The challenged events are listed in the Challenged Events panel on the Challenges page. This list allows you to discuss the events and review your fleet safety standards together.
See Challenged Events panel on the Challenges page.
Driver App Voice Notifications
During the course of a trip, drivers using the mobile app are notified by audio announcement when a Safety Event violation has been detected. This voice notification acts as an in-cab coach to make the driver aware of their behavior in near real time.
On-Demand Video
The DashCam captures video for the entire duration of a trip. Short clips can be accessed after a trip has concluded. You can request a video clip anywhere along the trip path to review, including video outside of Safety Events.
Video Requests are made from the Trips List on the Trips page. Standard video clips of 1, 2, and 3 minute durations and time-lapse video of 5, 10, and 15 minute durations can be requested at any point on the Trip Timeline.
Steps for requesting video.
Once a request has been made, the requested clip is listed on the Video Requests page
Three categories of requests are shown:
- Video Request - On-demand video requests of specified durations
- Panic Button - Instances of the on-camera panic button pressed by drivers
- Event On-Demand - HD video for specific events
Steps for reviewing Video Requests.
Video Details Card
Video detail cards allow you to review an individual driving event and provides information needed to coach drivers. The video details card appears in multiple tabs in the portal.
A video details card displays:
| Event type | Description | |
| Event video | The video captures the moments before and after the driving event is triggered. A running timestamp including latitude and longitude, and vehicle speed is displayed. | |
| Map | The location of the event is marked with a pin on a map. A timestamp, the name of the driver, and the Asset Id are listed next to the map. | |
|
Tags and Comments |
Tags allow you to easily organize and filter events. Use Comments to apply notes to an event video for driver coaching. |
|
|
View Trip Details |
Click the View Trip Details to view the entire trip path and events along the path. | |
| Discard Event | Click the Discard Event button to remove an event from the trip details. Events should be discarded at the discretion of a safety manager when the event captured is determined to be safe or irrelevant. | |
| Select for Coaching | Click the Select for Coaching button to prioritize that event for driver coaching. | |
| Deselect from Coaching | Click the Deselect from Coaching button to remove the event from the list of events tagged for coaching. |
Using the Portal
Home
The Home page summarizes trip, driver, and event information captured by the dashcam. This page is useful for getting an overall picture of driver behavior and a place to quickly access the top event videos as recommended by the severity thresholds that you set.
Select the date range and pre-determined tags to filter the information on the page. Tags include drivers and asset location.
Statistics
High-level statistics about your fleet trips display along the top of the Home page. They provide a quick glance at overall activity.
- Trips: Number of trips taken within the selected date range. A trip is defined as time between a key on and key off of a vehicle.
- Distance: Total number of miles/kilometers travelled during the selected date range.
- Events Per 100 Miles: Average number of events captured by the camera for every 100 miles traveled during the selected date range.
- Duration: Total number of hours spent during all of the trips during the selected date range.
Recommended Events
Recommended events are a sorted list (in descending order) of events based on severity. Each event has an associated severity metric (for example, for speed limit violations it is the difference of the vehicle speed and the posted limit).
When "All Events" is selected, recommendations across all categories are shown. When a particular event type is selected, events from only that category are shown.
Top Drivers
This section shows the list of best performing drivers - ones with the fewest violations. Can form the basis for driver reward programs.
Coachable Drivers
This section shows the list of drivers who require coaching, along with the most frequent violation for each driver. Is meant to help fleet managers shortlist drivers for coaching.
Event Summary
A pie chart showing the contribution of different events to the fleets overall event count. Get to know the critical risk factors for your fleet.
Event Trend
Plots that show the trend for all events (or a selected type of event) for a given duration. Gives a quick indication whether your fleet's metrics are trending in the right direction.
Durations with insignificant driving distance are ignored, you can view all points by turning on the option "View all points".
Safety Events
The Safety Events page provides a view of all events created by the fleet, searchable by Driver ID, Asset ID, type of Event (only works with the Driver ID filter), the video type, and any tags associated with an event. This allows a fleet manager or coach to quickly narrow down into a subset of events to review, initiate or complete coaching sessions, and review driver challenges.
A summary card for each recorded event displays the event type, date and time, driver name, and whether the video has been tagged for coaching of the driver by a safety manager.
Hover over the image to play a preview of the video. Click the image to view the video details card and options for comments or tagging.
Click the menu button
to quickly select the event for coaching, view details of the
entire trip path and all associated events, or discard the event
when it is determined to be safe or irrelevant.
Select for Coaching
Click Select for Coaching from the event summary card to mark the event for a coaching session. The summary card is labeled "Selected for Coaching" and the event is added to the Coaching Panel on the Drivers page. When selected, the event cannot be discarded.
View Trip Details
Click View Trip Details to view the event along with any other events that occurred during the duration of the trip. Click the Previous Page arrow on the details ribbon to return to the Safety Events page.
See the Trips page for a complete description.
Discard Event
Click Discard Event when the event has been determined to be safe or irrelevant in coaching a driver. The summary card is labeled "Events Discarded" and is removed from the events view list and placed on the Challenges page with an "Accepted" Challenge Status.
This option is not available if the event has already been selected for coaching.
Trips
The Trips page displays a list of all trips recorded and activity by active drivers. The list can be filtered for a more specific view of fleet activity.
Trip Filter
Filter the trip list by any combination of the following. Click Search to apply the filters to the list.
| Filter | Description |
| Select Date Range | A range of up to six months can be selected using the calendar. The default range is the last seven days. |
| Filter Type |
Filter by Driver or Asset. You can select all drivers or a specific driver, or all assets or a specific asset. |
| Select Tags | Filter by trips that have previously been tagged. Multiple tags can be selected. |
| Include Trivial Trips | Trivial trips refer to trips that are either shorter than 5 minutes, or cover a distance of less than 1 mile, and involve no safety events or panic button presses. |
Trip List
The Trips List is a list of all trips taken by the fleet, searchable by date range, Driver ID, and Asset ID. By default, we don’t show trivial trips that are less than 1 mile in distance AND 5 minutes in duration - unless the trip had a violation or a panic button capture, in which case the trip will be displayed anyway. To view trivial trips, please click on the “Include Trivial Trips” checkbox to view all trips
For any ongoing trip, the first time the trip appears on the dashboard is 15 minutes after the above distance and duration criteria have been met. Subsequent updates happen at 15-minute intervals.
| List Item |
|
Description |
| Status |
|
Trip data uploaded. Trip data upload pending. The trip may be in progress or the upload process has been interrupted. |
| Face ID |
|
An image used to confirm the identity of the driver. Click the image to compare the image on file with the image captured by the dashcam. The associated driver ID and name are displayed. Driver images are loaded in the driver profile on the Drivers page. |
| Start Date/Time | Date and time the trip began. | |
| Start Location | The name of the town in which the trip began. Hover over the name to view the full address of the start location. | |
| End Location | The name of the town in which the trip ended. Hover over the name to view the full address of the ending location. | |
| Driver | The name of the driver associated with the trip. | |
| Events |
The total number of events that occurred during the trip. Hover over the number to view a quick list of the events and the number of each event that occurred. |
|
| Distance (mi) | Total distance of the trip from start to end. | |
| Duration | The length of the trip in hours and minutes. | |
| Asset ID | The name or ID of the vehicle used for the trip. | |
| Actions |
|
Request Video. Click to open a view of the trip allowing you to select a clip of either 1, 2, 3, or 5 minutes in length anywhere in the trip path regardless if an event occurred. View Trip Details. Click to open a view of the trip and view all events along the trip path. Edit Trip Details. Click to view basic information of the trip and assign the tags to the trip |
Click the Refresh button
to
update the Trip list.
Export Trips
Click the Export Trips button to create a CSV file with details of the most recent 500 trips in the selected date range. The file does not include video recordings or trip path information.
Request Video
Click the Request Video
button next to a trip entry to open a view of the trip and select
a short clip from any where along the trip path. Requested clips
do not have to contain a Safety Event.
The Request Video page displays trip details along the top of the page, a map with the trip path and the Trip Timeline from which you can select the starting point and duration of the desired video clip.
The trip is displayed on a timeline representing the duration of the trip marked with intervals. Safety events are indicated by color on the top strip of the timeline at the time they were recorded. Stopped Zone events are indicated with black stripes on the bottom strip of the timeline.
Stopped Zone events are periods of time when the vehicle was not in motion but with the engine on.
Selecting a Video Request
- Click on the slider handle and drag the slider along the timeline to set the starting point of the video request.
-
Select the format you want the video to be displayed from
the Video Format drop-down menu.
Format Description Road Displays only the road-facing camera video. Driver Displays only the driver-facing camera video. Side-by-side Displays the road-facing video on the left and the driver-facing video on the right. Picture-in-picture (Road Side) Displays the road-facing video prominently, and the driver-facing video in a small frame in the lower right-hand corner. Picture-in-picture (Driver side)
Displays the driver-facing video prominently, and the road-facing video in a small frame in the lower right-hand corner. - Select the duration of the video request from the Available Duration drop-down menu. Durations for Standard video are 1-, 2-, or 3-minute clips. Durations for time-lapse video are longer.
- Select the resolution from the Video Resolution drop-down menu.
- Click the Request Video button.
Typically, a request for a 1-to-3 minute video takes roughly ten minutes to complete. Successfully requested videos appear in the Video Request page.
Tips for successful video retrieval:
- Make sure the camera is powered on and connected to WiFi or cellular service. Do not disrupt the connection while the retrieval is in progress.
- Retrieve your video sooner than later. New videos replace older videos, so it is important to capture the video as soon as you know that you will need it. Keep in mind that long trips (which record more video) will increase the chances of older videos being overwritten.
View Trip Details
Click the View Trip Details button next to a trip entry to view the path of a trip and any recorded Safety Events along the path.
The Trip Details page displays trip details along the top of the page, a map with the trip path, and a list of the event violations in a table on the side of the map.
The table lists the events in order from the start of the trip to the end of the trip. You can filter the list by Event Severity by clicking the High, Medium, or Low tabs at the top of the list.
Click the Play Video icon
to open the Video Details card. If the Play Video icon is grayed
out, the camera icon
next
to it indicates the media is not available.
Additionally, you can hover over the pins along the trip path on the map to view details. Click the pin to view the Video Details card for that event.
The Request Video button is available in the Trip Summary section at the top of the page.
Edit Trip Details
Click the Edit Trip Details icon
to
assign trip-related tags and use these tags to filter in trips
and other pages. After selecting tags, click Save Details
to save the trip details.
To create new tags, see Creating Tags in the Configurations page.
Coaching
The Coaching page displays all coaching sessions generated by the coaching workflow. You configure automatic event thresholds on the Coaching Configurations page that create Coaching sessions for each driver that cross those thresholds. A list of coaching sessions organized by driver is posted here.
Coachable Drivers
List of drivers who can be coached based on the coaching thresholds set in the coaching configuration.
The list includes Driver name, the number of events recorded per 100 miles, the distance traveled for all recorded trips. In the Action Items column of the list is a button to launch a Coaching Session
Coaching Sessions
Click the Coach Driver icon
next
to the driver's name to begin a timed Coaching Session. Coaching
sessions are a three step process to walk you and the driver
through a careful review of driving behavior.
Step 1. Driver Details
Review the previous coaching session and check on the current event trend to start reviewing events. This card displays the Driver Name and ID, and basic summary information about the last coaching session.
The Event Summary is pie chart showing the contribution of different events to the fleets overall event count. Get to know the critical risk factors for your fleet.
Click Next Step to move to the next step of the coaching session.
Step 2. Coaching Events
This card displays a list of all the event types (and quantity of each) recorded since the last coaching session.
- Select one of the Event Types to display the videos for each recorded event.
- Play the event videos and discuss the events with the driver.
- Click Mark as Coached to tag the coaching for the video as complete. Or click Skip to move to the next video.
- Click Skip Rest to move to the next Event Type.
- Click Next Step to move to the next step of the coaching session.
Step 3. Coaching Summary
This card displays the summary of the coaching session and allows you to add session notes. Check and review the current coaching session details and add notes to reflect on this session later.
The Details section lists the Driver Name and ID, the person who conducted the coaching session, and the event types and counts that were coached.
The Coaching Event Breakup section lists the number of events coached vs. skipped for each Event Type.
The Add Session Notes section is place to make notes about the session (240 character limit).
After reviewing the summary, click the Complete Coaching button to end the session. A pop-up window appears giving you a choice to coach another driver, or view the list of Completed Coaching Sessions.
Completed Coaching Sessions
List of completed coaching sessions by drivers in a fleet based on the given time interval.
By each Driver name is displayed the date and time the last coaching session ended, the duration of the session, and View Session Details icon.
Click the View Session Details icon
to view a quick summary card that includes events types and counts
that were coached during the session, and notes from the session.
Video Requests
This page displays previously-made requests and their retrieval status in reverse chronological order. You can also request a video clip from a trip on this page.
Requesting a Video
A video clip is requested by searching for a trip, then selecting a 1-, 2-, or 3-minute clip.
-
Click the
button to open the Search Trip window.
- Select the date of the trip.
- Select to search by Asset ID or Driver from the drop-down menu.
- Enter the ID or name in the field.
-
Click Search.
-
Determine the trip from the list of trips for that driver
or asset. Click the Request Video
button for that trip entry.
-
Select a short clip from any where along the trip path. Requested
clips do not have to contain a Safety Event.
The trip is displayed on a timeline representing the duration of the trip marked with intervals. Safety events are indicated by color on the top strip of the timeline at the time they were recorded. Stopped Zone events are indicated with black stripes on the bottom strip of the timeline.
Stopped Zone events are periods of time when the vehicle was not in motion but with the engine on.
Selecting a Video Request
- Click on the slider handle and drag the slider along the timeline to set the starting point of the video request.
-
Select the format you want the video to be displayed
from the Video Format drop-down menu.
Format Description Road Displays only the road-facing camera video. Driver Displays only the driver-facing camera video. Side-by-side Displays the road-facing video on the left and the driver-facing video on the right. Picture-in-picture (Road Side) Displays the road-facing video prominently, and the driver-facing video in a small frame in the lower right-hand corner. Picture-in-picture (Driver side)
Displays the driver-facing video prominently, and the road-facing video in a small frame in the lower right-hand corner. - Select the duration of the video request from the Available Duration drop-down menu. Durations for Standard video are 1-, 2-, or 3-minute clips. Durations for time-lapse video are longer.
- Select the resolution from the Video Resolution drop-down menu.
- Click the Request Video button.
Typically, a request for a 1-to-3 minute video takes roughly ten minutes to complete. Successfully requested videos appear in the Video Request page.
Tips for successful video retrieval:
- Make sure the camera is powered on and connected to WiFi or cellular service. Do not disrupt the connection while the retrieval is in progress.
- Retrieve your video sooner than later. New videos replace older videos, so it is important to capture the video as soon as you know that you will need it. Keep in mind that long trips (which record more video) will increase the chances of older videos being overwritten.
Reviewing Video Requests
Three categories of requests are supported:
- Video Request - On-demand video requests of specified durations.
- Panic Button - Instances of panic button press by drivers.
- Event On-Demand - Requests of HD video for specific events.
Video Requests
When a segment of video is requested from the Trips page or from
the Video Requests page, it can be accessed from the Video Requests
section of this page. Click the Play Video
to view the video.
| Video Requests Item | Description |
| Request Created | Timestamp when the request was submitted. |
| Requested By | The user name of the person who made the request. |
| Status |
The current state of the request:
|
| Start Time | Timestamp of the beginning of the video clip. |
| Duration | Length of the video clip. |
| Driver | Driver name associated with the trip from which the video clip was retrieved. |
| Asset | The vehicle associated with the camera at the time of the trip. |
| Actions |
|
Downloading a Video
- Navigate to Video Requests.
- Under "Actions", click Play Video.
- Right-click the video and select "Save video as...". Save the video to a directory or drive on your computer.
Request Status Timeline
The Request Status Timeline window displays a summary of the request details, including a timeline of the processing steps. This is useful for troubleshooting a delayed request.
Panic Button
When the "panic button" on the camera is pressed, the camera records 15 seconds of video. A driver may push the button when the vehicle is not currently in a "trip". All Panic Button recordings are displayed in this table.
| Panic Button Item |
Description |
| Request Created | Timestamp when the request was submitted. |
| Driver | Driver Driver name associated with the trip from which the video clip was retrieved. |
| Asset | The vehicle associated with the camera at the time of the trip. |
| Actions |
|
When a segment of panic button video is recorded, it can be accessed
from the Panic Button section of this page. Click the
Play Video
button to view the video. The Panic Button video details card
displays.
After reviewing the video, click the Discard Event button to delete the video, or click the Select for Coaching button to add the video clip to the coaching items for the driver associated with the asset.
Event On-Demand
The Event On-Demand section of Video Requests lists all instances of event violations that have been assigned as an on-demand event. This feature is useful to easily collect all instances from all drivers of a particularly important violation concern (for example, collecting all instances of speeding by drivers).
Configure events as On-Demand events in the Configurations section. Click the drop-down button next to the event, then click the toggle button for "Event On-Demand".
When an event violation marked as "Event On-Demand" occurs, it
can be accessed from the Event On-Demand section of this page.
Click the Play Video
button to view the video. The Panic Button video details card
displays.
After reviewing the video, click the Discard Event button to delete the video, or click the Select for Coaching button to add the video clip to the coaching items for the driver associated with the asset.
Drivers
The Drivers page displays driving statistics for each driver, events triggered by the coaching thresholds, a panel with coaching sessions, and compares the number events caused by the driver compared to the fleet. This page is useful for during coaching sessions with the driver.
Overview
Filter by Driver
To view statistics and events by driver:
- Select the driver from the Driver ID/Name drop-down menu.
-
Select the start and end dates for range of possible events
to review. You can select up to six months of activity for
the driver.
- Click Search.
Any activity for that driver during the date range is displayed on the page.
Recommended for Coaching
This panel displays events triggered by the coaching thresholds as set in Configurations. Recommended events are sorted in descending order based on severity.
When "All Events" is selected from the Select Level drop-down menu, recommendations across all categories are shown. When a specific event type is selected, only events from that category are shown. If an event has been selected for coaching, or a driver has challenged and event, tags are shown in the event description.
Hover over the image for a preview of the video, or click on the image to open the Video Details Card.
Driver Summary
The Driver Summary card displays basic information about the driver and their activity during the selected date range.
| Detail | Description |
| Driver | Driver Name or Driver ID |
| Distance | Total distance traveled in miles or kilometers during the selected date range. |
| Events per 100 Miles | Average number of events recorded during 100 miles traveled. |
| Duration | The number of hours driven during the selected date range. |
| Assign Tags |
This field allows you to quickly add location or organization tags from the list of tags created in the system.
|
Driver Coaching
The Driver Coaching card displays lists of individual events, coaching sessions, and any panic button videos recorded for the driver during the selected date range.
Coaching Panel
The Coaching Panel tab lists individual events recorded for the driver during the selected date range. The table can be filtered by event type by selecting from the Select Video Type drop-down menu.
Click the Refresh button
to
update the Coaching Panel list.
| List Item | Description | |
| Event Type | Name of the driving event category for the event. | |
| Initiated By | Name of the User that tagged the event for further review. | |
| Completed By | Name of the User that conducted and completed a coaching session for this event. | |
| Event Time | Date and time the event occurred. | |
| Status | Current status of the coaching session. PENDING or COMPLETED | |
| Actions |
|
Click Play Video to display the Video Details Card for the event. Click Trip Details to open the Trip Details page and view the event along the path of the trip. |
Completed Sessions
The Completed Sessions tab displays all sessions conducted for the driver during the selected date range.
| List Item | Description | |
| Coached By | Name of the User that conducted the coaching session. | |
| Last Coached On | Date and time the coaching session began. | |
| Duration | The length of time of the coaching session. | |
| Actions |
|
Click View Session Details to display a summary card of the coaching session, including session notes. |
Panic Button Tab
The Panic Button tab lists all videos of all instances that the driver pressed the panic button on the camera during the selected date range.
Click the Refresh button
to
update the Panic Button list.
| List Item | Description | |
| Request Created | Date and time the panic button was pressed. | |
| Asset | Asset on which the device is associated. | |
| Actions |
|
Click Play Video to display the Video Details Card for the event. Click Trip Details to open the Trip Details page and view the event along the path of the trip. |
Event Summary
A pie chart showing the contribution of different events to a driver's overall event count. Get to know the critical risk factors for the driver.
Event Trend
Plots that show the trend for all events (or a selected type of event) for a given duration. Gives a quick indication whether your driver's metrics are trending in the right direction.
Durations with insignificant driving distance are ignored, you can view all points by turning on the option "View all points".
Manage Drivers
The Manage Drivers tab is where you add, edit, and delete drivers from the system.
Driver List
List of drivers and installers who have been enrolled, giving them access to the mobile companion apps on Android and iOS.
Click the Refresh button
to
update the Driver List.
| List Item | Description | |
| Status | Indicates whether the driver has logged into the app at least once. | |
| Images |
|
Uploaded images of the driver. |
| Driver Name | Driver first and last name. | |
| Driver ID | Identifier for the driver. This may be a unique employee number. | |
| If the driver wants to access the RideView Companion app, they must provide an accessible email address. On driver creation, a temporary password for the mobile app is sent to the driver's email address. | ||
| Actions |
|
Click Add Images to add driver photos to the profile. Click Delete Driver to remove the driver profile from the system. |
Adding a Driver
Drivers must be added in this portal in order to associate them to recordings and events. Drivers are added on the Drivers page. You can enter individual driver information or batch load multiple drivers with a CSV file.
Add an Individual Driver
-
Click the Add Driver button.
-
In the Add Driver window enter:
- User Type (required): Select Driver or Installer from the drop-down menu. Installers are indicated in the system with a tool icon.
- Email Address (optional for drivers, required for installers): If the driver or installer will access the RideView Companion mobile app, an email address must be provided. After the driver is added, an email with a temporary password is sent to the driver to set up the mobile app.
- Driver Name (required): Driver first and last name.
- Driver ID (required): Identifier for the driver. This may be a unique employee number.
- Click the Add Driver button. Driver signup is complete.
- Driver images for visual identification of the driver can be added to the profile by clicking Upload Images. This step is optional.
Driver information is not editable. If information needs to be updated or corrected, a new driver profile must be created.
Add a Batch of Drivers
To add multiple drivers or installers at one time, upload a CSV file with driver details.
- On the Batch Addition card, click the Download sample driver addition CSV link to download a file with required formatting.
-
Open the sample CSV file and enter driver or installer information:
- Driver Name (required): Driver first and last name.
- Driver ID (required): Identifier for the driver. This may be a unique employee number.
- Email Address (optional for drivers, required for installers): If the driver or installer will access the RideView Companion mobile app, an email address must be provided. After the driver is added, an email with a temporary password is sent to the driver to set up the mobile app.
- User Type (required): Select Driver or Installer from the drop-down menu.
- Save the CSV file.
- Click the Select CSV File button.
- Select the file from the File Explorer and click Open.
- Click Submit to add the batch of driver names.
Export the Driver List
The driver list can be exported into a CSV file.
Click the Export button to generate the file with all driver information. Images are not included.
Challenges
These are events that have been disputed by the driver through the driver's mobile companion app as being either not accurate, or not a fair representation of the driver's actions.
| Challenged Event Item |
Description |
| Event Type | The captured event violation. |
| Resolved By | The name of the reviewer who accepted or rejected the challenge in question. |
| Event Time | Timestamp of the event violation. |
| Driver | The name of the driver associated with the asset at the time of violation. |
| Status |
|
| Actions |
|
Review the video
Reports
The Reports page provides summary reports for the various needs of a fleet manager. Currently, a Fleet Safety report is available.
Overview
From the selection of reports, click View Report.
Fleet Safety Report
The Fleet Safety Report summarizes trip, driver, and event information captured by the dashcam. This page is useful for getting an overall picture of fleet safety.
A PDF version of the report can be downloaded by clicking the Download Report button.
Select the date range and pre-determined tags to filter the information on the page. Tags include drivers and asset location.
Statistics
High-level statistics about your fleet display along the top of the Fleet Safety report. They provide a quick glance at overall activity.
- Total Assets: Number of assets provisioned with a dashcam in the system.
- Distance: Total number of miles/kilometers travelled during the selected date range.
- Events Per 100 Miles: Average number of events captured by the camera for every 100 miles traveled during the selected date range.
- Duration: Total number of hours spent during all of the trips during the selected date range.
Event Summary
A bar chart showing the contribution of different events to the fleets overall event count. Get to know the critical risk factors for your fleet.
Event Trend
Plots that show the trend for all events (or a selected type of event) for a given duration. Gives a quick indication whether your fleet's metrics are trending in the right direction.
Durations with insignificant driving distance are ignored, you can view all points by turning on the option "View all points".
Top Drivers
This section shows the list of best performing drivers - ones with the fewest violations. Can form the basis for driver reward programs.
Coachable Drivers
This section shows the list of drivers who require coaching, along with the most frequent violation for each driver. Is meant to help fleet managers shortlist drivers for coaching.
Most Improved
Drivers that have shown the most improvement in the Events/100 miles (or km) metric, when compared to a previous duration.
Archive
An archive of different reports (like the Fleet Safety Report) that were previously extracted from the fleet portal.
Click the Download Report
button to download a PDF version of the archived report.
Assets
The Assets page is where you add asset (vehicle) information and provision a device to the asset. Assets may be added and edited. Devices use the dashcam IMEI number and cannot be edited.
Overview
The Asset List displays all assets and devices assigned to the fleet. You can rename/reassign the Asset ID for a device, and assign a default Driver ID to an asset.
Click the Refresh button
to
update the Asset List.
| List Item | Description | |
| Asset ID | The identifier of the asset as issued during provisioning. | |
| Asset Name | An additional field for identifying the asset. | |
| Tags | Any tags (such as region or location) associated with the asset. Tags can operate as a location filter. | |
| Device ID | The IMEI number of the camera. | |
| Duty Type | Category of asset based on they type of load typically carried: Light, Medium, or Heavy. Each asset must be assigned to one of the duty types. | |
| Default Driver | The default driver ID assigned to a trip in the absence of other modes of driver assignment. | |
| Actions |
|
Edit Asset allows you to change duty type, asset ID and name, default driver ID, and add tags. Device ID cannot be changed. Manage Device allows you to stop recording on the camera, reboot the camera, and format the camera SD card. |
| Configurations | Settings specific to the device installed on the asset listed. |
Filtering the Asset List
-
Click Show Filters to open the filter
selector.
- Select the filter type from the drop-down menu: Asset, Device ID or Tags.
- For Asset or Device ID, enter the asset or device name in the search field. For Tags, select the tag names from the drop-down menu.
- Click Search.
Exporting the Asset List
Click the Export Assets button above the Asset List to export a CSV file containing all assets in the system and associated information (Device ID, Duty Type, Default Driver, and Tags.
Edit Asset
The Edit Asset function allows you to change duty type, asset ID and name, default driver ID, and add tags. Device ID cannot be changed.
-
Click the Edit Asset
button to open the Edit Asset page.
-
Make changes or additions to the information associated with
the asset.
Asset Detail Description Device ID The IMEI number of the camera. This field cannot be edited here. Devices are associated with an asset using the RideView Companion app and provisioning them in the Devices tab.
Duty Type Category of asset based on they type of load typically carried: Light, Medium, or Heavy. Each asset must be assigned to one of the duty types. Asset ID A name or ID unique to the asset. When this field is left empty, the Device ID is used by default. Asset Name (optional) A unique name that may be different than the Asset ID for easy reference. Driver ID The default driver ID assigned to a trip in the absence of other modes of driver assignment. Assign Tags (optional) Assign asset related tags and use these tags to filter in trips and other pages. - Click Save Details to apply the changes.
Manage Device
The Manage Device function allows you to stop recording on the camera, reboot the camera, and format the camera SD card. The camera must be on and have connectivity to receive these commands.
-
Click the Manage Device
-
Select an action type to apply to the device from the Select Action Type
drop-down menu.
Action Type Description Format SD Card This command deletes all stored videos on the SD card and re-formats the storage card. This can be used if a corrupted SD card is suspected. Videos deleted from the SD card cannot be recovered.
Reboot Device This command forces the device to shut down and reboot. This can be used if the device is failing to record properly. Stop Recording This command halts the device from recording until rebooted. Any videos recorded prior to stopping recording remain on the SD card. - Click Submit to apply the action to the device.
Edit Asset Configurations
The configurations details for each device (such as device audio and trip length parameters) can be changed at the asset level.
- Click the down arrow next to the asset in the Asset List. The Configurations panel slides open.
-
Make changes to any of the parameters displayed.
Configuration Item Description Default Language Language used for audio notifications on the device. Device Volume
Volume level for the device speaker. Value between 0 and 15. Audio Alerts Select the specific alerts from the drop-down menu to notify the driver when an event occurs. Max Speed Limit The maximum speed limit in Miles Per Hour the vehicle is allowed. Value between 0 and 150 mph. Audio Recording Audio recording is not enabled at this time. Audio will not record even if the toggle is turned on. End Trip on Idling When enabled, the recorded trip will end when the vehicle is idling. End Trip on Idling Duration The duration of idle before a trip ends when "End Trip on Idling" is enabled. Value between 5 and 60 minutes. - Click Save to enable changes to device configurations.
Manage Assets
Batch Update
In the Batch Update section you can update the information for multiple assets.
Upload a CSV with details of the assets that you want to update (download the sample asset update CSV file for the required format). Limited to 500 asset update per upload.
Make sure that the appropriate headers are retained when using CSV files for batch upload tasks.
- Click Select CSV File, navigate to the file and select it.
- Click Submit to make the changes.
The following asset fields can be updated:
- Asset ID
- Asset Name
- Duty Type
- Default Driver (optional)
You are not able to add new assets using this feature.
Batch Provisioning
Once an asset (vehicle) and a device (camera) are in the system, you can re-assign an asset to a device. Additionally, you can assign a default driver to a device on this page.
Upload a CSV with details of the devices that you want to provision (download the sample provisioning CSV file for the required format). Leave the asset ID field empty if you want to re-use device ID as asset ID. Limited to 500 devices per upload.
Make sure that the appropriate headers are retained when using CSV files for batch upload tasks.
- Click Select CSV File, navigate to the file and select it.
- Click Submit to make the changes.
The following fields are needed to provision a device and an asset:
- Device ID
- Vendor ID (the device manufacturer)
- Account ID
- Asset ID and Name (optional)
- Duty Type (optional)
- Package (optional)
Devices
The Devices tab lists those semi-provisioned devices assigned to this fleet which can be provisioned by adding Asset ID and an optional default Driver ID. A semi-provisioned device is one that has not been assigned to an asset and therefore not active.
-
Click the Edit Device
button next to the semi-provisioned device.
-
Enter the asset information to associate with the device.
- Confirm the Device ID matches the device in the vehicle.
- Enter the Asset ID for the vehicle.
- Enter the optional Asset Name.
- Select the duty type from the drop-down menu.
- Enter the optional Driver ID to assign a default driver to the device and asset combination.
- Click Provision Device to associate the asset to the device.
Users
The Users page is where you manage administrators of the portal. Roles assigned to the users provide them with permissions specific to their job function.
Users
In the Users tab you can manage portal users with an option to edit, activate/deactivate, or modify user permissions.
The list provides current information and status of users.
| User Field | Description |
|
The email address of the user.
The email address is used to log into the portal. This field cannot be edited. If an email address changes or it was incorrectly entered, a new user must be created. |
|
| Name | Name of the user. |
| Role | The position of the user. This determines the level of permissions as pre-assigned in the Role tab. |
| Status | Indicates whether the user account is enabled or disabled. Pending status means the user has not yet logged into the portal. |
| Tags | Not used at this time. |
| Created On | The timestamp when the user was entered into the system. |
| Updated by | The name of the administrator who added or last edited the user information. |
| Actions |
|
Add a User
- Click Add User.
-
Enter user email address and name.
An email address cannot be changed once it has been saved.
- Select the role for the user.
- Click Save Details.
The new user receives an email with a temporary password. To activate their account, they must click the Zonar Coach Fleet Portal button in the email and use the temporary password. They will be directed to change their password.
Roles
Roles are assigned to users to determine their level of access and ability to change information in the portal. This page is used to duplicate, edit, activate or deactivate, or modify roles.
This list provides current roles available to assign to users.
| Role Item | Description |
| Role | The name of the role. |
| Hierarchy | This indicates the position of the role in the company. Level 1 indicates the top role and typically has the most access in the portal. |
| Attributes | Access-based tags associated to this attribute will only be assigned to the user of this role. Attributes are useful to distinguish between two similar roles. |
| Created On | The timestamp of when the role was originally entered. |
| Created By | The name of the user that created the role. |
| Updated On | The timestamp of when changes were made to the role. |
| Updated By | The name of the user that made changes to the role. |
| Status | Indicates whether the user account is enabled or disabled. Pending status means the user has not yet logged into the portal. |
| Actions |
|
View Hierarchy
Click the View Hierarchy button above the list to view the levels in which different roles exist in your organization. You can change the level for any role by clicking on the edit option in the role list table.
Add Role
To add a new role to the portal:
- Click the Add Role button above the list of roles.
-
Select one of the pre-defined templates to create the role
faster, or start with a blank template.
- Click Select Template.
-
In the "Basic Information" section:
- Enter the name of the role.
-
Select the Hierarchy Level from the drop-down menu.
If you need to view information about the hierarchy
options, click the View Hierarchy
button.
- Enter an optional role description.
- In the "Assign Attributes (Optional)" section, assign access-based attributes from the drop-down menu to roles based on the type of role. Tags associated to this attribute will only be assigned to the user of this role.
- In the "UI Configurations" section, select the check boxes next to the interface options you want this role to be able to access.
-
In the "General Permissions" section, you can restrict users
of a role for each feature present in the portal.
User interface configurations override changes at the feature level.
- Click the Save Details button.
Configurations
Basic
These are configurations and parameters that relate to each type of event. Each duty type (Heavy, Medium, Light) must be configured separately.
Setting Basic Configurations
- Click the Duty Type tab in the upper right corner (Heavy, Medium, Light).
-
Click the toggle
next to the event type to enable or disable that type.
-
Click the down arrow
to reveal the parameters for each event type.
- Adjust the parameters for the event type.
- Click Save.
| Distracted Driving |
An event indicating the driver was distracted during driving - i.e. eyes not on the road, could be looking completely away from the road or eyes bowed down.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off |
| Drowsy Driving |
Drowsy Driving
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off
Drowsy Driving Min Speed Config
Drowsy Driving Min Eye Closure Duration |
| Forward Collision Warning |
The event warns about a possible collision that is likely to happen with the vehicle in front, if the vehicle is too close( pre-defined) to the vehicle in the front.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off
Media Type
FCW TTC Threshold |
| Harsh Acceleration |
An event triggers when a driver applies more force than necessary to the vehicle's accelerator.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off |
| Harsh Braking |
An event triggers when a driver applies more force than necessary to the vehicle's braking system.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off |
| Harsh Cornering |
Harsh Cornering is an event that exceeds certain values of GO's accelerometer, specifically Side to Side values (G-Force).
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off |
| Lane Drift |
An event gets triggered on a doubly marked lane, the dashcam(asset with ADAS package enabled) would look at lane markers for monitoring lane drift/departure events.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off
Lane Departure Detection (In Secs) |
| Seatbelt Violation |
This detects whether the driver is wearing a seatbelt or not by processing the video feed from the driver facing camera and checking for the presence of a seat belt over the driver.
Pre-Event Video Duration Post-Event Video Duration This is applicable if the media type is video. This indicates the time duration in seconds post the event detection until when the video should be captured. Video Quality (Road Camera) Sets the bitrate for video encoding for Road camera. Video Quality 0 will have the least bitrate resulting in smaller video file size, and quality 10 has the highest bitrate rate with largest video file size. Video Quality (Driver Camera) Sets the bitrate for video encoding for Driver camera. Video Quality 0 will have the least bitrate resulting in smaller video file size, and quality 10 has the highest bitrate rate with largest video file size. Video Resolution (Road Camera) Sets the resolution of the Road camera video for an event. It could be one of: 320x180, 640x360, 1280x720, 1920x1080. Video Resolution (Driver Camera) Sets the resolution of the Driver camera video for an event. It could be one of: 320x180, 640x360, 1280x720, 1920x1080. Video Format Sets the format for collaging different camera feeds. In case of Road and Driver camera feeds, it could be SideBySide, Separate, Picture-in-Picture, Road only or Driver Only. Enable Event On-Demand Enabling on-demand event capture, wherein an event video at a higher resolution or better quality can be requested from the portal later. Media On/Off Ability to enable or disable media capture for an event. If disabled, no media will be captured for the event. Seatbelt Min Speed Min. speed for detecting seatbelt violation. Vehicle speed has to be greater than this value for the event to be detected. |
| Speed Limit Violation |
Maximum speed for the road was breached resulting in a violation event
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media Type
Speed Over Limit (Mph) |
| Stop Sign Violation |
Maximum speed for the road was breached resulting in a violation event
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media Type
Speed Over Limit (Mph) |
| Tailgating |
Maximum speed for the road was breached resulting in a violation event
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media Type
Speed Over Limit (Mph) |
| Traffic Light Violation |
Traffic Light Violation is only applicable to the USA as of now. This feature detects whether a driver has jumped the red light signal at a traffic junction (i.e. passes the junction when the light is still red) and raises a violation.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off
Media Type |
Advanced
Advanced Configurations
Configurations that control device specific parameters like notification volume, and disabling the driver-facing camera, etc.
Setting Advanced Configurations
- Click the Duty Type tab in the upper right corner (Heavy, Medium, Light).
-
Click the down arrow
- Adjust the parameters for the parameter type.
- Click Save or Save For All Duty Types.
| Rollover Detection |
An event gets triggered in the likelihood of the vehicle getting rolled over- The sensors are designed to detect the possibility of a vehicle rolling over and trigger the airbag system to deploy.
Pre-Event Video Duration
Post-Event Video Duration
Video Quality (Road Camera)
Video Quality (Driver Camera)
Video Resolution (Road Camera)
Video Resolution (Driver Camera)
Video Format
Enable Event On-Demand
Media On/Off |
| Device |
Default Language (Notifications)
Device Volume
Enable Driver Camera
Automatic Driver Side Selection
Enable Audio Recording
Ignore Driver Consent For Audio
End Trip On Idling
End Trip On Idling Duration |
| Location |
Driver Side In Cabin Providing the driver side in the vehicle, left or right. Subsequently, the device will automatically identify the country and assign the driver's seat side accordingly. |
| Other |
Driver ID Source
Driver Persistence |
Driver Configurations
Configurations that control driver level audio recording changes for each individual driver. This section requires your consent to make changes.
The Audio recording function is not currently available. The toggles next to the driver's names do not enable or disable the ability to record audio.
Coaching
Coaching thresholds are the parameters that you set for your fleet to initiate periodic Coaching Sessions. You determine and set which events are eligible for coaching sessions, the number of events that trigger eligibility for a coaching session, and the duration of time between sessions.
Enter the threshold parameters and click Submit.
Events Per 100 Miles
Minimum number of events per 100 miles within the selected duration, beyond which a driver is eligible for coaching. Enter a number between 1 and 1000 events. This threshold is more sensitive when the value is smaller.
Coaching Interval
Number of days since the previous session after which a new coaching session can occur. This threshold is not applied to drivers who have never been coached. Enter a value between 1 and 180 days.
Minimum Event Threshold
Minimum number of events marked for coaching, beyond which a driver is eligible for coaching. Events from the last 6 months will be considered for drivers who have never been coached. Enter a value between 1 and 1000 events. This threshold is more sensitive when the value is smaller.
Events Accountable for Coaching
Select the event types to be considered for coaching sessions.
Tagging
Tagging allows you to manage and group data by location,
business type, assets and other types of data.
You can use location tags to efficiently group your
fleet data into region specific grouping and also
use it for access control. For example, a trucking
company can tag their truck based on states like
New York or Ohio, or based on cities such as Chicago,
Houston etc. You can also assign tag to users so
that they can only view data from assets that belong
under that tag.
View list of all tags with an option to edit, activate/deactivate etc.
Attributes
Attributes are like a logical group of tags you will be creating. For example, you can have Location as an attribute and under that you can create North, South, East and West as tags.
Attributes can be categorized into two types:
- Access-Based. These attributes are utilized to generate tags that control user access.
- Data-Based. These attributes are employed for tags used in filtering tasks.
Creating an Attribute
- On the Configurations page, click the Tagging tab.
- Select "Attributes" from the drop-down menu.
- Click Add New Attribute.
- Select the type of attribute (data-based or access-based).
- Select the entity or entities to which the attributes will apply (Asset, Driver, Event, or Trip).
- Enter the name for the attribute.
- (Optional) Enter a brief description of the attribute.
- Click Save Details to add the Attribute.
Tags
Tags are custom keywords you can create based on your fleet that will help you to assign these keywords to trips, assets, incidents etc. For example, you can assign North tag to any asset to specify its location. Tags must be associated with an Attribute.
Creating a Tag
- On the Configurations page, click the Tagging tab.
- Select "Tags" from the drop-down menu.
- Click Add New Tag.
- Select an attribute from the drop-down menu.
- Enter the tag name in the Tags field, pressing Enter after each word.
- Click Save Details to add the tag.
Entities
Entities are fixed set of objects which can be physical or virtual in nature. For example, you can assign a location tag North to entities such as Driver or Assets. You cannot add or edit entities, but you can assign attributes to the set of entities.
Edit Entities (Assign Attributes to Entities)
- On the Configurations page, click the Tagging tab.
- Select "Entities" from the drop-down menu.
-
Click the Edit Entity icon
- Select an attribute from the drop-down menu. Assign any attributes to the selected entity, based on which the tags associated with this attribute will be shown for filtering and access control specific to each entity
- Click Save Details to add the tag.