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Uninstalling, Reinstalling and Updating Applications on a Device

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This guide will cover the steps required to uninstall, reinstall and manually update Google Play managed applications on Tab Active series devices

Step 1

Open the Knox Manage application. There are two ways to access Knox Manage:

Method 1

  • If an operator is logged into the tablet select the All Apps button in the bottom center of the tablet:
    uninstall1.png
  • Select Knox Manage.
    uninstall2.png

Method 2

  • If an operator is not logged in, press on the person icon in the top left of the screen and hold for one second. This will open Zonar Settings:uninstall3.png
  • Once in Zonar Settings, select Open Knox Manage:
    uninstall4.png

Step 2

Select the Hamburger Menu in the top left of the screen.

uninstall5.png

Step 3

Select Application Store.

uninstall6.png

Step 4

Select the app that needs to be installed, uninstalled & reinstalled or updated.
image (9).png

Step 5

This will open a menu for the application. Select the Install/Uninstall button in the top right corner of the menu to process the desired change.
image (11).png

If an application update is available an Update button will be present.
image (10).png

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