Zonar MyView™ Parent User Guide

  • Last edited on

Zonar-MyView-Logo-RGB.png

If you are trying to locate your student, please call your student's school directly. Zonar MyView notifies you when a specified bus enters a preset zone. The app does not track your child.

How to download the Zonar MyView app

The Zonar MyView app can be downloaded at the Google Play Store on Android devices and the App Store for iOS:

  1. Navigate to:
  2. Tap Install or GET.
  3. Tap on the app icon to open Zonar MyView.

Compatibility:

Android Lollipop OS or greater
iOS iOS 12.0 or greater

 mceclip0.png

How to setup an account

  1. Tap on the application on your device to open it.
    IMG_2165.PNG
  2. Tap one of the sign up/sign in methods:
    • Sign in using a Google account
    • Sign in using an Apple account
    • Create a new account using an email address:
      1. Enter your full name and email address.
      2. Enter a password that you will use to access the MyView app.
      3. Select the method you want to be notified about bus updates (either push notifications through the app, or via email).
      4. Tap Register.
        IMG_2166.PNG
  3. Enter the access code provided by your school.
    IMG_2167.PNG
  4. Tap Submit.
  5. Enter the bus number you wish to follow in the search field.
  6. Select the correct bus number from the list.
  7. Tap Next.
    IMG_2168.PNG
  8. Enter your student's information:
    • Student ID Number (as provided by your school)
    • Full first name
    • Initial of last name
      IMG_2169.PNG
  9. Tap Next.

    iOS Users
    If your student's name includes an apostrophe, it is necessary to select the "straight" apostrophe on the iOS keyboard. Tap and hold the apostrophe key to select the correct one.
    Image_from_iOS__2_.png

  10. Confirm your student's information. If the information is incorrect, tap Try Again.
  11. Tap Add another student to follow another student, or tap Done to continue.
    IMG_2170.PNG
  12. After you've entered your student information, create at least one Alert Zone to begin receiving notifications of the selected buses. Tap Create your first Alert Zone to continue.
    IMG_2171.PNG
  13. Enter an address in the search field or drag the map around. Tap the map to drop a pin at the center of the Zone.
    Screenshot_20200821-014031_Zonar_MyView__Staging_.jpg
  14. Name the Alert Zone. Tap Next.
  15. Select all buses that go through the Alert Zone from the list of buses.
    Screenshot_20200821-014111_Zonar_MyView__Staging_.jpg
  16. Tap Next.
  17. Use the slider to adjust the radius of the Alert Zone.
  18. Select the days of the week and time (either TO or FROM school) that you want to be notified.
    Screenshot_20200821-014156_Zonar_MyView__Staging_.jpg
  19. Tap Finish to set the Alert Zone. 

How to add a student

The security of your student information is important. Your school district supplied you -- as parent or guardian -- with a unique student ID for each individual student. Contact your school administration if you do not have that student ID number.

  1. Tap the Main Menu.
    hamberder3.PNG
  2. Tap Students or Add Students.
  3. If you already have a student listed and want to add another student, tap  student-add-button.png in the lower right-hand corner. 
    Add-manage_student.jpg
  4. Enter your student's ID number, first name, and last initial. 
  5. Tap Next.
    Screenshot_20200821-014254_Zonar_MyView__Staging_.jpg

    iOS Users
    If your student's name includes an apostrophe, it is necessary to select the "straight" apostrophe on the iOS keyboard. Tap and hold the apostrophe key to select the correct one.
    Image_from_iOS__2_.png

How to remove a student

  1. Tap the Main Menu.
    hamberder3.PNG
  2. Tap Students.
  3. Swipe left on the student name you want to remove.
  4. Tap Delete.
    remove-student.jpg

How to create an Alert Zone notification

  1.  Tap the main menu.
    hamberder3.PNG
  2. Tap Create Alert Zones or Alert Zones.
  3. If you already have an Alert Zone listed and want to add another Alert Zone, tap  student-add-button.png in the lower right-hand corner. 
  4. Enter an address in the search field or drag the map around. Tap the map to drop a pin at the center of the Zone.
    Screenshot_20200821-014031_Zonar_MyView__Staging_.jpg
  5. Name the Alert Zone. Tap Next.
  6. Select all buses that go through the Alert Zone from the list of buses.
    Screenshot_20200821-014111_Zonar_MyView__Staging_.jpg
  7. Tap Next.
  8. Use the slider to adjust the radius of the Alert Zone.
  9. Select the days of the week and time (either TO or FROM school) that you want to be notified.
    Screenshot_20200821-014156_Zonar_MyView__Staging_.jpg
  10. Tap Finish to set the Alert Zone.

Alerts & Notifications

During the daily scheduled alert period, bus activity is viewable on the Alert Zone map. Created Alert Zones are indicated with a pin and the zone radius. Vehicles are indicated by a bus graphic.

Alerts and notifications from the school are pushed to your device and are indicated by a red number on the message or alert icons. You can access those alerts and messages by tapping on them.

If the GPS unit inside the bus in unable to send data to the cell network, the application cannot provide live bus location data.

hamberder2.PNG

 

Tap School Notifications to confirm or change the Times at which the alerts are active — either going to school (Arrival) or returning from school (Departure). Slide the toggle buttons to activate those notifications for the school.

alertsandnotes.PNG

IMG_2178.PNG

 

Settings

Alert Settings

Under Settings, you can turn off push notifications and edit how often your device auto-refreshes the bus location on your map.

  1. Tap the main menu.
    hamberder3.PNG
  2. Tap Settings.
    settings.PNG
  3. Toggle Push Notifications to turn all notifications —including school messages — off or on.
  4. Toggle Bus Location Refresh Interval to enable or disable the auto-refresh function on the map. When the auto-refresh function is enabled, you can adjust how often the map refreshes (in seconds) by moving the slider. The lower the number, the more frequently the map refreshes.
    mceclip0.png

If the GPS unit inside the bus in unable to send data to the cell network, the application cannot provide live bus location data.

Profile Settings

In Profile Settings, you can change your name and password, or deactivate your account.

  1. Tap the main menu.
    hamberder3.PNG
  2. Tap Edit Profile.
    editprofile.PNG
  3. Change your name and tap Save.
    Tap Change Password to change your password.
    Tap Deactivate Account, then confirm to deactivate your account.

    You can re-register at a later time, but all alert zones and selected student and bus information will no longer be associated with your profile.


    profile.png

Support

Under Contact Support, you can access support documentation or send a message to the administrator of MyView for your school. 

  1. Tap the main menu.
    hamberder3.PNG
  2. Tap Contact Support.
    support.PNG
  3. For Support documentation, click the link at the top of the Customer Support page.

    To send a support request, enter your name and email address in the open fields. Select a request category from the drop-down menu, and enter a message in the Message field.

    Tap Submit to send the message.
    IMG_2177.PNG

Related articles