FLEET SERVICE ADDENDUM
DTNA Renewals Addendum
This Product Term is incorporated by reference into and forms part of the Zonar Unified End User License Agreement. It applies only to the products and services identified in your Order.
1. SERVICES AND FEES
The Term associated with the vehicles described in Annex A shall be year(s) (the “Service Term”) commencing (1) upon contract execution by the Customer for vehicles whose VT Service has expired or otherwise ceased or (2) immediately following contract expiration of any previous Service Term for vehicles whose previous Service Term extends beyond contract execution of this Agreement. Please refer to Annex A for a list of vehicles and their applicable contract expiration dates, if any. For renewals of Virtual Technician (“VT”) and/or Visibility Service (“VIS”) Services, the Service Terms for different vehicles may be different, depending on the expiration date of the previous service term for that specific vehicle. VT Service and Visibility Service packages can be purchased/renewed based on 1, 2, and 3 year Service Terms. The length of the Service Term defined in this DTNA RENEWALS ADDENDUM will apply to all of Customer’s vehicles for which Zonar is providing Service. For each vehicle, the start of the Service Term will coincide with the expiration of any previous Service Term. This Addendum will remain in force until the end of the last expiring Service Term for any Customer vehicle. Zonar will use commercially reasonable efforts to activate units promptly, but from time to time activations might be delayed, particularly if Zonar is given incomplete or inaccurate information.
2. ACTIVATION REQUIRED FOR DTNA VT SERVICE
If Customer subscribes to VT Service for a vehicle that did not have VT hardware installed at the factory, Customer will need to activate the VT service and register for Detroit Diesel Alerts by emailing the following address for step-by-step directions: DetroitConnect@daimler.com
3. SERVICE TRANSFER
In the event Customer replaces a vehicle during the Service Term, Customer may transfer any remainder of the Service Term to the new vehicle. Activation fees may apply.
4. EARLY TERMINATION FEES
In the event Customer wishes to cancel any Service(s) during the Service Term, the following Early Termination Fees (“ETFs”) may apply:
• For VT: Two (2) months of Service fees + $50.00
• For VIS: Two (2) months of Service fees + $150.00
• For Zonar Tablet: Two (2) months of Service fees + $250.00
© Zonar Systems, Inc. — incorporated by reference into your Sales Order.